Accessibility statement
Last updated 6 September 2026
Everyone should be able to read a letter. We design and test Dear Us against WCAG 2.2 AA.
What we do
Plain-language copy, strong colour contrast, large touch targets, visible focus states, full keyboard navigation, alt text on meaningful images, captions on recorded video, and support for reduced-motion settings. Layouts are mobile-first and tested at 360-pixel width on slow connections.
Known limits
Some older PDF resources may not yet be fully tagged for screen readers. We are working through them; ask us for an accessible copy of anything.
Report a barrier
If something on this site blocks you, contact us through the organizations/enquiry form choosing “Something else” and mention accessibility. We aim to respond within five working days.
This is a draft prepared for review. It requires approval by a qualified legal adviser before public launch.